Terms & Conditions

Last updated: July 2026

Welcome to app.pixpaq.in. This website is owned and operated by Global Local.

To avail the services offered at app.pixpaq.in or by any of its affiliates, you must agree to the following Terms & Conditions. If you visit, browse, or shop on this website, you accept these conditions. You (the User) are therefore advised to read these Terms & Conditions carefully each time you use app.pixpaq.in.

These Terms & Conditions (together with the documents referred to herein) apply to any orders for products placed on this website and to your use of the website. Please read them carefully before using this website or placing an order.

WARRANTY

The warranty applies only to the original purchaser (the person who has purchased the product directly from app.pixpaq.in) and is non-transferable.

app.pixpaq.in will not be responsible for product malfunction or non-operation caused by:

  • Use of poor-quality media.
  • Unstable power supply or improper earthing.
  • Electrical discharge caused by other products.
  • Incorrect software or firmware upgrades performed by the purchaser.

Problems occurring in the projector lens, LCD panel, polarizer glass, or motherboard due to excessive usage, dust accumulation, or burn damage are not covered under warranty. Repairs for such issues will be chargeable.

Dust accumulation is not covered under warranty. If the issue cannot be resolved through online troubleshooting and the customer still requests service for a dust-related issue, the customer must send the projector to our service center for inspection and resolution.

Warranty for Motorized Screens is valid for 6 months only.

The warranty covers only the functional performance of the product. It does not cover cosmetic or external components such as plastic covers, glass parts, accessories, outer casing, connectors, antenna wires, cables, consumables, or normal wear and tear.

All products include the manufacturer's warranty wherever applicable. Warranty claims are subject to the manufacturer's warranty terms and may be serviced directly by the manufacturer or brand.

CUSTOMER AGE REQUIREMENT

The User confirms that he/she is at least 18 years of age or has the consent of a parent or legal guardian to place an order or make payments through this website.

INFORMATION TECHNOLOGY ACT, 2000

This document is an electronic record under the Information Technology Act, 2000 and the applicable rules thereunder, including any amendments relating to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signature.

SUPPLIER IDENTIFICATION

This website is owned and operated by Global Local.

Registered Office:
7/33 Ansari Road, Darya Ganj, New Delhi – 110002, India

ORDER CANCELLATIONS

Requests for order cancellations must be submitted through app.pixpaq.in or by emailing support@pixpaq.in.

Cancellation requests will only be accepted if the order has not yet been shipped or dispatched.

DELAY OR NON-DELIVERY

If delivery is delayed or unsuccessful due to incorrect or incomplete information provided by the User (such as incorrect address, recipient unavailable, etc.), any additional delivery or re-delivery charges incurred by app.pixpaq.in shall be payable by the User.

RIGHT TO CANCEL & INCORRECT PRICING

app.pixpaq.in reserves the right to refuse or cancel any order placed for a product listed at an incorrect price or for any other valid reason. This right applies even if the order has been confirmed and payment has been received. In such cases, the full amount paid will be refunded to the User.

NOTICES

All notices should be sent using the contact details available on app.pixpaq.in.

We may communicate with you using the email address or postal address provided by you while placing an order.

PRODUCT INFORMATION

We strive to provide the most accurate and up-to-date product information on app.pixpaq.in. However, we do not guarantee that all descriptions, specifications, images, or other content are entirely free from errors.

We shall not be liable for any discrepancies between the product information displayed on the website and the product received.

We are also not responsible for delays in order delivery caused by logistics partners or circumstances beyond our control.

For product-related queries or complaints, please contact us at support@pixpaq.in.

JURISDICTION

All disputes arising out of or relating to the use of this website or any purchase made through it shall be subject exclusively to the jurisdiction of the courts in Delhi, India.

PAYMENT SECURITY

Global Local, app.pixpaq.in, and Pixpaq shall not be liable for any type or kind of credit or debit card fraud.

The responsibility for fraudulent use of a payment card rests solely with the person using the card. Users must use only their own valid payment methods while making purchases on the website.

DOMAIN OWNERSHIP

The domains pixpaq.in, pixpaq.com, and app.pixpaq.in are owned and operated by Global Local.